Dr. Philip E. Humbert

What an amazing website! www.philiphumbert.com Look at the entire list of TOP 10 Lists! This is a favourite but I haven't looked at many, so far. http://www.philiphumbert.com/Articles/10HighlySuccessful.html

I'd recommend everyone to spend an hour or more (I know I'm going to) to read more about this man's ideas.

Setting up a Social Media Plan? EMPOWER!!!

This is an excellent short overview....

http://www.powerretail.com.au/pureplay/social-customer-care-its-a-way-of-thinking-not-a-technology/